PRIVACY STATEMENT

Effective Date: 5th June 2023

LCR GLOBE PTY LTD ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This privacy statement explains how we collect, use, disclose, and safeguard your personal information when you use our SaaS service (the "Service").

COLLECTION OF INFORMATION

We may collect personal information from you when you interact with our Service. The types of personal information we may collect include:

  • Names
  • Email Addresses
  • Billing Information
  • Software Usage Information
  • Information entered as part of using our software

USE OF INFORMATION

We use the collected personal information for the following purposes:

  • Provide and maintain the Service
  • Personalize and improve the user experience
  • Communicate with you and respond to your inquiries
  • Process payments and transactions
  • Send you relevant updates, newsletters, and promotional materials (with your consent, where required by law)
  • Protect the security and integrity of the Service

DISCLOSURE OF INFORMATION

We may disclose your personal information to third parties in the following circumstances:

  • To our trusted service providers who assist in operating the Service and provide necessary support
  • To comply with legal obligations, such as responding to lawful requests, court orders, or legal processes
  • To protect our rights, privacy, safety, or property, as well as yours and others
  • With your consent or as otherwise required or permitted by law

DATA SECURITY

We have implemented reasonable measures to protect the security of your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We have implemented the following security feautres:

  • All data is stored in a strictly firewalled cloud server.
  • A person's notes are encrypted with a single site wide encryption key so no employee can easily see data related to a person easily.
  • Access to the production server is tightly controlled and only accessed by a single employee for upgrades or fixing issues.
  • Database access is password protected and only certain individuals have access to this password for upgrades and fixing issues.
  • All communication is over an encrypted TLS network (https).
  • Users passwords are salted and hashed as per best practices.

We take privacy and security seriously.

YOUR RIGHTS

You have certain rights regarding your personal information, including the right to access, update, or delete your information. If you wish to exercise any of these rights, please contact us using the information provided below.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to update or modify this privacy statement at any time. Any changes will be effective upon posting the revised statement. We encourage you to review this statement periodically.

CONTACT US

If you have any questions or concerns about our privacy practices or this privacy statement, please contact us at info @ lcrglobe . com